Yesterday, Wednesday March 22nd, Bruno repaired and adjusted the irrigation system in the area of the petite Ixora new plantings at the back corner of the lanai.  Dealing with Bruno was a pleasure.  He is a very knowledgeable, productive and courteous Crawford employee and definitely a strong asset to the Crawford team

We cannot thank you enough for the tree removal. The worker that came Jose, was remarkable to say the least. He was extremely polite and very professional. He represented your company very well. I will tell others in the community how good you were and pass your name on. Also, thank you for taking care of the couple next door. They were impressed as well.
Rich Mathews
 

I love you!!!  Thank you for the quality plants that you choose for us. The double palm tree was such a surprise. You are the MAN. I want to give a shout out to JUAN. His energy was tremendous. He worked with us on some changes that seem trivial but to us they were fantastic in the front yard. (Croutons) etc. Thanks. Juan is on top of it. God Bless you!!!!

Hi, Customer Service.
 
I just wanted to let you know how much I enjoy working with Tommy Hugo, Saul, Bruno, and all the rest of the gentlemen on your irrigation crew. 

Everyone on this crew is always responsive, courteous, and ready to give their best.
I hope they all get a pat on the back.  I try to tell them how much I like working with them; but it’s also nice to tell you what great people you have hired for your company.

My name is John Kneafsey.  I am Vice President of the Board at the Boulevard Club (BC) located at 1900 Gulfshore Blvd North in Naples, FL.  I am also a lifetime landscape enthusiast.  As you know, the BC has been a customer of yours for a number of years,  Until recently, we have only used your company for weekly maintenance and small ad hoc plantings,  In early 2016 the Board had the idea to very much change and improve our "backyard" in an effort in increase the quality of life at our building.  Janet Flack, an interior designer and our secretary and I were tasked by the Board to head up the search for a company to do the project.  As a rule, we went out to a number of landscape contractors to obtain bids and ideas for the project.  After careful analysis and discussion we decided to award the job to Crawford.

Dear Jim,
What a fabulous company Crawford is.  I feel so fortunate to live in a community that recognizes the need for precise work on our beautiful plants and trees.  The sculpting of the shrubs is amazing and reminds me of the sculptured look seen in Palm Beach.

The beautiful work done by Crawford landscaping is a refreshing change in the neighborhood.   Today when I walked around I was astounded by the sculpted look of all the bushes.  It is so wonderful to see Crawford employees even up in buckets pruning the tallest of trees!  
My little shrubs in the front were so over pruned last summer it prompted my house watch person to warn me we may be losing some of them.  Several seem to be hanging on by a thread now. With Crawford they may have a chance of survival.  

Blake,
I am so excited for you, Crawford Landscaping and Moorings Park. Most of all, I am so excited for the residents who will receive the quality of workmanship they deserve and received prior to this last year. I will miss working with you and your organization as well. You made my life easier when we were in partnership together.  I appreciate you as a person and what you represent. By staying true to your self, you have been rewarded.
 

"So I am working on my backyard on Saturday afternoon and I punctured the main irrigation line in my backyard and I have water bubbling up and don't know where my cutoff line is located. I am stuck as my backyard is getting saturated. I noticed a Crawford truck in the neighborhood and simply asked if they knew someone that could do emergency repairs on a Saturday. Bruno came to look at it and said he would be back after he finished working on the main pulp. He brought back Rene and they installed a new cutoff value. They literally saved my weekend. They were respectful and helpful and I can't say enough good things about their coming to my rescue. Bruno and Rene are a real credit to your company."

Tony – a resident in Treviso Bay (from Boston), called our office and told our Accounts Receivable person that the community in Treviso Bay where he lives and where we maintain looks the best it's looked since he started living there - "the place has never looked so good.  He raved about how polite the workers are and "how nice they look in their red shirts.  

Thank you Tony for your kind words! 

First, let me tell you that the crew really did a wonderful job on pool deck this morning.  They started early and busted it right out.  With the great climbers/trimmers you have it took less time than previous contractors by a long shot.
 
Fred, is a great addition to your team and took very good care of the operation.

Blake,

Your Team has not missed a step. I send an email with a irrigation problem at 1:30 PM today (Sunday). I get a call back from Saul Garcia within 15 minutes. He tells me he is just back from Church. He then walks me thought shutting off our irrigation system to stop our leak. Problem solved. He tells me he will have a man out tomorrow to fix the problem. That's service.

Let me know if you need any more recommendations. You have earned it.

Brian Neary 

"Being new to the area we had no idea on the proper planting of the right shrubs, where to put them, etc.  Along comes on of your employees Felix to the rescue.  I called the property manager and within days Felix shows up at my door.  He explained some rudimentary plans to green up and color up our landscape - as my wife would say.  

You have to know my wife; she's extremely picky.  Felix exercised amazing patience with her, explaining it wouldn't be good to do as she planned with our landscape.  High salt content, sun, shade, etc were all factors he expertly explained.  He drew up a plan and a quote and we are extremely pleased with the results.  

On a personal note I just wanted to say that Felix was a complete professional and to me a great asset in getting this job done.  He also helped me program my irrigation system.  I don't write many letters but in this case I felt I had too.  Being in sales for over 40 years I can read people pretty well and Felix is the real deal and a true asset to your company"

Don Stoecklein, resident in Orange Blossom

"The crews that maintain my property are doing a perfect job.  Between cutting the grass, blowing and edging, all the way to customer service.  In fact, the edging looked so good earlier this week I thought you'd already been here to cut the grass when in reality we we're scheduled for service till today!  I love how I can approach the crews and talk with them about my concerns.  The crew leader always listens to my concerns and addresses anything I need right away.  Your staff is very knowledgeable, and Crawford is the type of company you appreciate because they appreciate you!

Nancy Bardha, Marker Lake Villas resident