Best It's Ever Looked

Best It's Ever Looked

Tony – a resident in Treviso Bay (from Boston), called our office and told our Accounts Receivable person that the community in Treviso Bay where he lives and where we maintain looks the best it's looked since he started living there - "the place has never looked so good.  He raved about how polite the workers are and "how nice they look in their red shirts.  

Thank you Tony for your kind words! 

Read More

Excellent Customer Service

Excellent Customer Service

Blake,

Your Team has not missed a step. I send an email with a irrigation problem at 1:30 PM today (Sunday). I get a call back from Saul Garcia within 15 minutes. He tells me he is just back from Church. He then walks me thought shutting off our irrigation system to stop our leak. Problem solved. He tells me he will have a man out tomorrow to fix the problem. That's service.

Let me know if you need any more recommendations. You have earned it.

Brian Neary 

Read More

Felix to the Rescue

Felix to the Rescue

"Being new to the area we had no idea on the proper planting of the right shrubs, where to put them, etc.  Along comes on of your employees Felix to the rescue.  I called the property manager and within days Felix shows up at my door.  He explained some rudimentary plans to green up and color up our landscape - as my wife would say.  

You have to know my wife; she's extremely picky.  Felix exercised amazing patience with her, explaining it wouldn't be good to do as she planned with our landscape.  High salt content, sun, shade, etc were all factors he expertly explained.  He drew up a plan and a quote and we are extremely pleased with the results.  

On a personal note I just wanted to say that Felix was a complete professional and to me a great asset in getting this job done.  He also helped me program my irrigation system.  I don't write many letters but in this case I felt I had too.  Being in sales for over 40 years I can read people pretty well and Felix is the real deal and a true asset to your company"

Don Stoecklein, resident in Orange Blossom

Read More

Crawford doing a perfect job!

Crawford doing a perfect job!

"The crews that maintain my property are doing a perfect job.  Between cutting the grass, blowing and edging, all the way to customer service.  In fact, the edging looked so good earlier this week I thought you'd already been here to cut the grass when in reality we we're scheduled for service till today!  I love how I can approach the crews and talk with them about my concerns.  The crew leader always listens to my concerns and addresses anything I need right away.  Your staff is very knowledgeable, and Crawford is the type of company you appreciate because they appreciate you!

Nancy Bardha, Marker Lake Villas resident

Read More

A pleasure to work with

A pleasure to work with

Thank you guys so much for the landscape work you completed for us over the last few weeks. Annette and I are so happy with the finished product and it was a pleasure to work with all of you. Please also thank your project foreman. He was very accommodating and tried so hard to make us pleased. Ray, the final touches you made to the lighting this week look terrific.

- Dave Reimer

Read More

Above and beyond

Above and beyond

We live in Cypress Cove section of the Grandezza development in Estero. Your company has been maintaining our lawns, trees and shrubbery for the past year. We are writing this letter to commend your company for the fine work it has done in our community. Once you took over the Cypress Cove account there has been a noticeable difference for the good in the appearance of our street. Your company appears to be well managed and has the wide-ranging resources to get the job done on a continuing basis. In particular we would like to praise two of your employees, Felix Tapias and Michael Raetzael, for their exemplary work and their willingness to "go above and beyond" in the care for Crawford's customers. They are true assets to your company and we know you would want to know that your company is being well represented by Felix and Michael. In this day and age where the registering of complaints to companies far exceeds the passing along of compliments, we thought you would like to receive a letter that compliments a company for its excellence in service, employees and good management practices. Please keep up the good work, and believe its truly appreciated.

- Theresa & Edward Coogan

Read More

They are fantastic

They are fantastic

Mike and I would like to submit a comment on Crawford landscaping. They are fantastic. Supervisor Felix is wonderful at what he does. Kind, courteous and very thorough with the estimates as well as having the work completed in a timely manor. We would also like to thank you and all of the board members for an outstanding job everyone does for our street. We are seasonal so when we come back we enjoy all the fruits of everybody's labor by the beauty and organization of [our community] and we appreciate the efforts very much.

- Mike & Sheri Poole

Read More

Professional and knowledgeable

Professional and knowledgeable

[As] a resident homeowner of Old Cypress I was contacted by Ben Catlett one of your landscape managers to address a specific need[s] concerning one of my properties. Without detailing the specific needs, I must again thank Ben for the professional manner in which he addressed my needs/concerns. Not only, did he display a professional manner in dealing with my concerns, he immediately, without delay or excuses turned and addressed the problem and rectified it. He acted as if he understood the problem without a long winded explanation, and expressed himself in a way that gave me confidence of his acknowledge in the situation of the various landscaping needs that were to be addressed. It was a pleasure to do business with Ben and you should be proud of his representation of your company. It is employees like him that can and does restore my faith in the people that we rely on for service. Thank Ben again for me.

- Jon Zeimetz

Read More

Thanks for all you do!

Thanks for all you do!

Thank you for the special attention to the details in making Surfsedge property beautiful. The team assigned to Surfsedge is doing a spectacular job grooming the property.The attention to detail and the great job that Angie does with communication is what has brought the property to the level the owners expect. We appreciate the direction Ricardo gives to the team of Juan, Brenda and Gonzalo. The Crawford Employees handle themselves respectfully and professionally while working on the property. Thanks for all you do!

- Surfsedge & the Landscaping Committee

Read More

Looking good!

Looking good!

“On behalf of the President of Whispering Ridge, we wanted you to know that the landscape for Whispering Ridge is looking very good. The grass looks green, and whatever efforts your crew are doing to get it that way is working (Terry mentioned a new procedure your crew is doing with fertilization for the sod). We just wanted you to know that we did notice and appreciate all you do for Whispering Ridge. ”

- Tawnya Graff, CAM

Read More