I thank you for giving us Hugo R. I have already received a number of unsolicited praise from neighbors who have noted his prompt turnaround time and follow-up on every request made. One emailed me today, "Never had such a quick response to my concerns. Thank you."
Nothing is falling through the cracks. He has quickly made his presence known around the neighborhood, and has shown a can-do response to our needs. This has played especially well with the neighbors, particularly after all that the hurricane left behind.
Based on our initial experience I believe we are going to be quite happy, and I very much appreciate your flexibility in making it happen during such a challenging time for your business.